Important Information
Check-in, check-out and property rules
To help make your stay at Cozumel Hotel & Resort, Trademark Collection by Wyndham in Cozumel as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Check-in
15:00
Check-out
12:00
Internet
WiFi is available in public areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Important Information
- Please inform Cozumel Hotel & Resort Trademark Collection by Wyndham of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
- Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
- Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
- In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
- Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
- Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
- Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Upon check-in photo identification and credit card are required.
- All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
- Please note breakfast is included for children between 0 and 12 years old. Children from 13 years and older are considered as adult.
Book Your Stay
Cozumel Hotel & Resort, Trademark Collection by Wyndham
Cozumel Hotel & Resort, Trademark Collection by Wyndham
Cozumel
